Manual Payment
Manual payment is the default payment method for Australia. A manual payment refers to your normal banking process.
For Australia users, you may make a manual payment via Bank Transfer, and it can be completed through the MoneyMatch App or web browser.
1. Web browser
1. Make a manual payment to our bank account
Select the "Upload" icon
You will be directed to a page that contains our banking details - kindly ensure all details are accurate when creating your transfer or cheque.
Kindly note that you have to include your order reference number in your transfer - this will help speed up the process.
2. Save and upload your payment receipt
Once you have completed your payment, save your payment receipt.
Return to your MoneyMatch account and select the "Upload" icon as indicated below to upload your payment receipt.
You will be directed to the page below. Upload the payment receipt on our platform for payment verification (PDF/image file/screenshot).
2. MoneyMatch App
1. Make a manual payment to our bank account
Launch the MoneyMatch App and select the "Transfers" icon from your App Menu.
Then select the order in question
Select "Pay Total..." and select "Manual Deposit" under the Payment Options
You will be directed to a page that contains our banking details - kindly ensure all details are accurate when creating your transfer or cheque.
Kindly note that you have to include your order reference number in your transfer - this will help speed up the process.
2. Save and upload your payment receipt
Once you have completed your payment, save your payment receipt.
Return to your MoneyMatch App and select the "I have deposited" button as indicated below to upload your payment receipt.
