Hidden fees should definitely not be something you should be experiencing when using MoneyMatch as we strive to achieve straightforward fee structures.
i) For Native Currency Transfers
We would bear the SWIFT charges involved in the transactions for native currency payout only (e.g. MYR to Malaysia).
If the recipient received less, kindly contact us and Submit a Request for further assistance and indicate your order ID. To help with the investigation process, kindly provide proof where the recipient has received less than intended.
To learn about MoneyMatch's fees, See Transfer Fees