As a regulated Financial Technology company, we are required to verify the identity of the person/ entity that is transferring the money.
The verification process is also known as "Know Your Customer" (KYC) and can be completed online or offline.
Online Verification Process: e-KYC Verification
e-KYC is a "Know-Your-Customer" verification process that is conducted digitally via the MoneyMatch App on your mobile device. This process can be completed anytime and anywhere with an internet connection. Once completed, it may take up to 1 business day for the application to be approved.
This is available for Personal users in Australia at the moment.
To initiate an e-KYC application, you would need to download the MoneyMatch App and login to your account.
Notice to Customer
Customer Due Diligence (CDD) is a requirement under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, Austrac of Australia. CDD shall be conducted on customers conducting any transactions.
Protection of Personal Information